State Farm® Insurance Agent Ridge Tefft
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
K
March 27, 2026
5
out of
5
rating by K
"Ridge made the entire process easy! He found the absolute best deals and bundled them seemingly!"
We responded:
"Thanks for the 5-star shout-out,! We’re so glad you found value in working with us. We look forward to continuing to serve you here in charlotte. Ridge Tefft - State Farm Insurance Agent"
kelly
March 25, 2026
5
out of
5
rating by kelly
"Mariah is the best. She is extremely helpful, patient and wonderful vibes all around. I was running late to drop off my title and Mariah stuck around after hours so I’d be able to stay in the direct-deposit window. Coming from someone brand new to the world of insurance, this means a lot. Thank you so much, Mariah!!"
We responded:
"You rock,! We appreciate your support and your positive review of our charlotte State Farm office. Ridge Tefft - State Farm Insurance Agent"
mark matias
March 20, 2026
5
out of
5
rating by mark matias
"Got a text from Ridge Tefft regarding lower auto insurance rates coming back to State Farm. He worked up a quote and ended up saving me $1,000 a year! Glad to be back with State Farm"
We responded:
"A sincere thank-you for your review, mark. We truly value your business and your kind words. Our State Farm team here in charlotte loves serving customers like you! Ridge Tefft - State Farm Insurance Agent"
It’s Kiara Way
March 19, 2026
5
out of
5
rating by It’s Kiara Way
"Had a great experience with Jacob from State Farm . He was very informative, extremely helpful, and handled everything quickly and efficiently. He made the process smooth and easy to understand. Highly recommend his services!!! 10/10"
We responded:
"Thanks for the 5 stars,, and for being part of our charlotte community! We always love hearing from you, please let us know whenever we can help. Ridge Tefft - State Farm Insurance Agent"
Evan Bergman
March 19, 2026
1
out of
5
rating by Evan Bergman
"From the first month with these people I wanted to cancel my policy but couldn’t find better so I had to deal with there BS. Absolutely awful!! Terrible to deal with. They forget to take payment out for your vehicle so they need double it up throughout the next few months they forget to tack on your discounts. On top of it, they say they’re going to compensate you for all their screw ups. I have yet to see anything in the year I spent with these terrible people…. Then when you decided Your going to cancel your policy. They are going to milk it out for as long as they possibly can to avoid giving you the amount of money you should’ve received. On top of that they remove the cheaper vehicle right away without hesitation (Off my policy but still haven’t seen the money refunded). and drag out the more expensive car almost 2 weeks now (approximately screwed out of $100-150 I’m probably not going to get back now). Then give you horrible excuses on why it wasn’t processed but quick to take your money and always blame billing or under writing for all there screw ups. Then at renewal time they want to double your rates how are you going to charge $300 (now $378) for a 12 year old car and $170 (now $303) for a 7 year old truck…..These con artists should be put out of business if zero stars were allowed that’s what they would get I could not be happier to finally find a cheaper auto quote with all around better coverages through gm insurance for $240 with full coverage on both vehicles. and get out of this choke hold these people had on me avoid at all cost!!!!"
We responded:
"Hi Evan, I apologize for the inconvenience from your experience with our office. I’m happy you found something that will serve you better in the long run and again I apologize for your negative experience. I will review your feedback with my team so we can Improve in the future. Sometimes our processing times are delayed from corporate processing and can be out of our control as we do not control the company rates. With that being said , I take ownership of your negative experience with our office and I will use this feedback as a way to improve. Take care and we appreciate the feedback, - Ridge "
Annetta Cason
March 17, 2026
5
out of
5
rating by Annetta Cason
"Good customer service and very helpful thanks guys"
We responded:
"Annetta, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Ridge Tefft - State Farm Insurance Agent"
Morgan Giddings
March 9, 2026
5
out of
5
rating by Morgan Giddings
"Jake was very fast and efficient when it came time to get my vehicle covered"
We responded:
"Thank you, Morgan! We’re honored to serve the charlotte community and so appreciative of your 5-star rating. Ridge Tefft - State Farm Insurance Agent"
Randy Anderson
March 7, 2026
5
out of
5
rating by Randy Anderson
"Hands down some of the best interactions with insurance representatives I have encountered. Great camper, historical vehicle and RV pricing !!!"
We responded:
"Thank you for highlighting our service! We’re proud to help our charlotte neighbors find peace of mind. Ridge Tefft - State Farm Insurance Agent"
Shawn Simmons
March 6, 2026
5
out of
5
rating by Shawn Simmons
"Awesome and easy to work with and talk too. Very helpful"
We responded:
"Thank you for the wonderful review! It means so much to our charlotte team to know we’re helping neighbors feel protected and cared for. Ridge Tefft - State Farm Insurance Agent"
Kimberly Youngs
March 6, 2026
5
out of
5
rating by Kimberly Youngs
"Anthony Demorest was great. He saved me a lot of money and got me better protection!"
We responded:
"Thank you, Kimberly! Your feedback is a great reminder of why we love what we do. Ridge Tefft - State Farm Insurance Agent"
Cara Gandy
March 6, 2026
5
out of
5
rating by Cara Gandy
"Pleasant to talk to, helpful and friendly. Thanks for reaching out to get me a better rate!"
We responded:
"Thanks for the 5 stars, Cara, and for being part of our charlotte community! Ridge Tefft - State Farm Insurance Agent"
Joseph Brooks
March 5, 2026
5
out of
5
rating by Joseph Brooks
"Anthony seamlessly helped me change my home and auto insurance to State Farm. He walked through each line item thoroughly to make sure I understood the coverage my family and I were receiving. Because of the change, my family and I are saving over $500/year without sacrificing our state of mind. Thank you Anthony!"
We responded:
"Thank you for highlighting our service! We’re proud to help our charlotte neighbors find peace of mind. Ridge Tefft - State Farm Insurance Agent"
Drew Devries
March 4, 2026
5
out of
5
rating by Drew Devries
"Great people easy to talk to. Very helpful and great prices"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. Ridge Tefft - State Farm Insurance Agent"
Drew DeVries
March 4, 2026
5
out of
5
rating by Drew DeVries
"Awesome people easy to talk to and extremely helpful"
We responded:
"Wow, thank you, Drew! We’re so grateful to have amazing customers like you. Ridge Tefft - State Farm Insurance Agent"
Cathy
March 4, 2026
5
out of
5
rating by Cathy
"Excellent customer service! Professional and personable!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. Ridge Tefft - State Farm Insurance Agent"
Christy Payne
March 3, 2026
5
out of
5
rating by Christy Payne
"Tyler was very pleasant to speak with. He was very knowledgeable and walked me through the process with ease."
We responded:
"We appreciate the kind words, Christy! Our charlotte team is always happy to help. Ridge Tefft - State Farm Insurance Agent"
Ben Skapur
March 3, 2026
5
out of
5
rating by Ben Skapur
"I had very exellent insuranse process experience with agent Today. Good customer service always very profetional and I would recomment to all my friends and coleague. Very good job. Thank You."
We responded:
"Five stars — thank you so much! We’re so glad you chose our office for your insurance needs. Ridge Tefft - State Farm Insurance Agent"
hollie reichlin
March 2, 2026
5
out of
5
rating by hollie reichlin
"Brandon is amazing! He helped me get the best quote for auto insurance. He is very kind and helpful. Definitely recommend!"
We responded:
"hollie, your review means the world to us. Thank you for recognizing our efforts! Ridge Tefft - State Farm Insurance Agent"
Erin Cooper
February 27, 2026
5
out of
5
rating by Erin Cooper
"Elayne is amazing and so helpful! I have more coverage than I did before and I’m paying way less!"
We responded:
"Erin, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. Ridge Tefft - State Farm Insurance Agent"
Christina Parson
February 27, 2026
5
out of
5
rating by Christina Parson
"Great agent and coverage very professional and kind"
We responded:
"A sincere thank-you for your review, Christina. We truly value your business and your kind words. Ridge Tefft - State Farm Insurance Agent"
Bethany Umphrey
February 26, 2026
5
out of
5
rating by Bethany Umphrey
"Tyler was great and informative. Not to mention polite and professional. He helped me greatly"
We responded:
"Amazing! We appreciate your trust in our team and look forward to continuing to serve you. Ridge Tefft - State Farm Insurance Agent"
Amaar Alsanabani
February 26, 2026
5
out of
5
rating by Amaar Alsanabani
"Best experience I ever had.Anthony got me all set with my coverage needs with highly competitive rate. HIGHLY RECOMMEND"
We responded:
"Cam is very good at helping customers find the best bang for their buck . Feel free to reach our office and cam through text , call and email - Ridge "
Shawn Roundtree
February 25, 2026
5
out of
5
rating by Shawn Roundtree
"Very professional Very polite explains everything in detail so u understand everything"
We responded:
"Shawn, your review means the world to us. Thank you for recognizing our efforts! Ridge Tefft - State Farm Insurance Agent"
Jon Jones
February 24, 2026
5
out of
5
rating by Jon Jones
"Very knowledgable, took care of every need I had and went above and beyond my expectations and got me a great rate. Thanks again 💪💪💪"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our team. Ridge Tefft - State Farm Insurance Agent"
Mr. Degree
February 20, 2026
5
out of
5
rating by Mr. Degree
"Very polite and professional"
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Ridge Tefft - State Farm Insurance Agent"