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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randall Harrington

August 28, 2025

5  out of  5
rating by Randall Harrington
"Mariah and Rachel were very helpful courteous and professional the entire time would definitely recommend the customer service is top notch"
We responded:
"Thank you for the review and we appreciate your business Randall- Ridge"
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satin abernathy

August 28, 2025

5  out of  5
rating by satin abernathy
"The agent from Ridge's office that reach out to me was Frank and My experience was amazing, I am super happy with my quote and look forward to State farm being my insurance agency!"
We responded:
"I really appreciate the review, we are glad that we could save you money and provide a great insurance quote. Welcome to State Farm - Ridge "
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Amy McCarty

August 28, 2025

5  out of  5
rating by Amy McCarty
"Tyler was great!! He was friendly,.patient and answer all my question with ease. Helped me through the process in very respectful way as well. You are lucky to have him on your team!!"
We responded:
"Tyler and I both really appreciate your review. He works really hard to help the customer and provide great quotes without over complicating it. We appreciate your business - Ridge"
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Eric Nichols

August 27, 2025

5  out of  5
rating by Eric Nichols
"I called and got a quote today, turned into me leaving my current insurance company and coming back to state farm. Receptionist was very nice , and Jake the agent I spoke with was helpful and awesome to deal with."
We responded:
"Welcome back to State Farm! We appreciate your business and I am happy that you were pleased with our level of customer service - Ridge "
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Amy VanDeusen

August 22, 2025

5  out of  5
rating by Amy VanDeusen
"Super informative, prompt and courteous!"
We responded:
"Thanks for the review Amy! - Ridge "
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shakera rice

August 21, 2025

5  out of  5
rating by shakera rice
"Best service ever and super easy !!"
We responded:
"Thanks for the five stars shakera!! -Ridge"
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Jason Latreille

August 14, 2025

5  out of  5
rating by Jason Latreille
"What a great experience. Frank called to see about coming back to State Farm, I typically don't answer these calls but franks personable conversation and Tyler's informative and helpful advice got me a lower rate with far better coverage!!! Glad to be back!"
We responded:
"Tyler, Frank and I are super appreciative of this review. We are also glad that you answered the call and welcome back to State Farm. - Ridge "
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Steve Surles

August 14, 2025

5  out of  5
rating by Steve Surles
"He was very helpful with my insurance."
We responded:
"Welcome back to Our office Steve and we appreciate the many years of loyalty with our office. - Ridge "
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Dillon Dargis

August 13, 2025

5  out of  5
rating by Dillon Dargis
"Very quick, very responsive, happy to help and really friendly."
We responded:
"Thanks for the Review Dillon and we appreciate your business -Ridge "
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darlene oom

August 7, 2025

5  out of  5
rating by darlene oom
"Jacob took his time and answered all my questions. We adjusted my condo policy to coverage I felt comfortable with."
We responded:
"Thanks Darlene! Glad that Jake was able to review your policy and customize the condo insurance based on your needs and questions - Ridge "
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Camille Shuster

August 7, 2025

5  out of  5
rating by Camille Shuster
"Tyler was very informative and personable when helping me with my auto quote!"
We responded:
"Thanks for choosing us for your auto insurance needs and we appreciate your business - Ridge "
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Erica Bowen-Brewer

August 5, 2025

1  out of  5
rating by Erica Bowen-Brewer
"After almost a decade with state farm for vehicle and home ins. I have switched. Today I had a very disappointing interaction with this office. We turned PIP papers in signed on the day we were told to. We get an email saying we didn't turn them in on time and were being charged for unlimited PIP, almost 400 dollars extra. Called our agent and we were told when they say by a date they actually mean before it and basically we have to foot the bill. Never been late on payments or short on payments, clean driving record and have never made a claim. Takeaway from this is we switched to liberty mutual today and are now paying almost $200 less a month for 3 vehicles and home owners insurance, exact same coverage."
We responded:
"Hi Erica, we really appreciate your Many years insured with State Farm. I know you were recently assigned to our office and the renewal process for personal injury protection has gotten more and more strict with the state. It takes thirty plus days to review any change and we do send these forms out in advance to allow time for processing. We apologize for the inconvenience and I know the increased bill was an inconvenience to you. I am always available for questions and again am sorry for your poor experience with our office. Please do not hesitate to call and I hope you enjoy the rest of your summer - Ridge 517-543-2850"
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Jodie Golden

August 4, 2025

5  out of  5
rating by Jodie Golden
"Tyler was more than helpful in my move back to Michigan. He got me a great price on my auto insurance, renters and life insurance. He is very personable and knowledgeable in what he does. I appreciate all he has done for me."
We responded:
"Hi Jodie, haven’t seen you in a long time and I hope things have been going well. I really appreciate you calling my office for your insurance needs and I am here if you ever have any questions - Ridge "
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Denise Hendrix

August 4, 2025

5  out of  5
rating by Denise Hendrix
"Tyler was great helping me get the best coverage and discounts. He was very informative. Thanks Tyler your the best!!"
We responded:
"I am happy that Tyler was informative when helping you get the best coverage on your auto insurance while taking advantage of all your eligible discounts. We appreciate your business - Ridge "
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Ieshia Tell

July 30, 2025

5  out of  5
rating by Ieshia Tell
"Tyler was my Agent and he was amazing took his time gave me the best quote and even saved me more money then expected i am a very satisfied customer and happy to welcome state farm as apart of my family once again thanks again Tyler for making this experience easy and helpful!"
We responded:
"Welcome back to State Farm Ieshia and thanks for leaving such a kind review!! - Ridge "
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jennifer brand

July 22, 2025

5  out of  5
rating by jennifer brand
"Tyler is awesome and he really helped me get the best deals and great rates for both home and auto. Highly recommend. He also has amazing customer service, he listens to the problem and helps find the solution that works best for you. He's really all around amazing. I've dealt with many insurance companies and by far Tyler has got me hooked on being apart of the start farm family."
We responded:
"Tyler and I are both very grateful for your review. We are pleased to have helped you with bundling your home and auto insurance. We are always here for your questions and will always listen to your concerns. Thanks for your business. -Ridge "
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Alejandro Velasquez

July 21, 2025

5  out of  5
rating by Alejandro Velasquez
"I had a great experience, Jake made my process easy and quick to get me back on the road! He answered every question promptly and is the reason I’m staying with State Farm even though I had cheaper options. They always put me first!"
We responded:
"This review was awesome to read Alejandro. We strive to get the best quote when it comes to price and coverage. We strive to give you the best customer service and I am glad that you value that over price alone! -Ridge "
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amanda middlemiss

July 21, 2025

5  out of  5
rating by amanda middlemiss
"I live statefarm sure did help me out so much. Thank you again"
We responded:
"Welcome to State Farm Amanda! So happy that we could help - Ridge "
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Terry Owens

July 17, 2025

5  out of  5
rating by Terry Owens
"Direct and very helpful! Helped me lower my insurance and get more coverage!! Thanks!!"
We responded:
"More coverage and saving money sounds like a good day! Happy to help (: - Ridge "
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DaMaunie Jordan

July 10, 2025

5  out of  5
rating by DaMaunie Jordan
"Thanks to Cam for helping me get car insurance and renters insurance and for helping me through the process"
We responded:
"Thanks for choosing us to bundle your auto and renters insurance. Always here if you have questions - Ridge "
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jason via

July 2, 2025

5  out of  5
rating by jason via
"Very helpful and savings"
We responded:
"Thanks for the review Jason - Ridge"
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Courtney Moore

July 1, 2025

5  out of  5
rating by Courtney Moore
"Cam and Rachel were excellent! Walked me through everything and were very nice and easy to work with. Would definitely recommend them!"
We responded:
"Happy to help! And glad that we could save you money while giving you extra coverage as well - Ridge "
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Olivia Polomski

June 27, 2025

5  out of  5
rating by Olivia Polomski
"Tyler was exceptional, reduced my rate by over $100 and was super helpful with my policy."
We responded:
"$$100s in savings is awesome!! Thanks for the review Olivia and we are always here if you have any questions - Ridge "
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Donovan Holliday

June 25, 2025

5  out of  5
rating by Donovan Holliday
"Tyler is a great guy. Super helpful very informative. Got insurance quick and easy"
We responded:
"Thanks for the review Donovan. We strive to inform on coverage at a good rate while also making sure we make the process as quick and seamless as possible - Ridge "
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Alan Hughes

June 25, 2025

5  out of  5
rating by Alan Hughes
"Very polite and thorough."
We responded:
"Appreciate your review - Ridge "