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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Gleason

October 16, 2025

5  out of  5
rating by Adam Gleason
"Frank was awesome to work with and extremely helpful getting me the best rates"
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Dr. Rebecca Deyo

October 15, 2025

5  out of  5
rating by Dr. Rebecca Deyo
"We have been working with Ridge on several different types of policies, and we cannot say enough great things about him! It is so refreshing in today’s world to be able to work with a professional who is also an incredible person. We highly recommend him for all of your insurance needs!"
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Taylor Dean

October 15, 2025

5  out of  5
rating by Taylor Dean
"Jake was awesome at this office and made it super easy process also getting us into the best deals with insurance for all of our autos, home, recreational and life insurances!! Thank you!"
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Dee Skinner

October 15, 2025

5  out of  5
rating by Dee Skinner
"Customer service was A+. Got a lower insurance rate plus renter’s insurance! Very pleasant and kind communication!"
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Tonya Annis

October 15, 2025

4  out of  5
rating by Tonya Annis
"Very helpful"
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Liza Inaba

October 13, 2025

5  out of  5
rating by Liza Inaba
"Very helpful, straightforward"
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Steve Surles

October 8, 2025

5  out of  5
rating by Steve Surles
"He was very helpful with my insurance and everything else ."
We responded:
"Welcome back to Our office Steve and we appreciate the many years of loyalty with our office. - Ridge "
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Sean Carr

October 8, 2025

5  out of  5
rating by Sean Carr
"Insurance rates went up with the previous company. After shopping for a new provider, I found that this agency had the best pricing I could find. The sales rep, Tyler, went above and beyond explaining everything and recommending ways to save even more. If you're looking for a good agency, I recommend Ridge Tefft and his staff in Charlotte."
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Chris Lilly

October 6, 2025

5  out of  5
rating by Chris Lilly
"Very professional and nice. Explained ways to help me save and made everything so easy. Thank you! For keeping in touch so i wouldn’t lose out on a good deal"
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Autumn Powell

October 4, 2025

5  out of  5
rating by Autumn Powell
"Tyler was very professional made everything smooth and easy for me. Very good customer service and very informative Tyler keep up the amazing job"
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Jamie Norton

October 3, 2025

5  out of  5
rating by Jamie Norton
"Tyler was a huge help in getting the coverage I needed for my vehicle! Highly recommend!"
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Nicole B.

October 3, 2025

5  out of  5
rating by Nicole B.
"The agent that I spoke with was great. His customer service was spot on and I was glad to be back with state farm."
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Robbie Jeffers

October 3, 2025

4  out of  5
rating by Robbie Jeffers
"Tyler was tremendously helpful with my auto insurance. Very personal, respectful, and understanding. Will recommend to friends & family"
We responded:
"Appreciate the review Robbie! - Ridge "
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William Walker

October 1, 2025

5  out of  5
rating by William Walker
"Very nice and helpful people thank you Tyler for the help today"
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Heather Medina Martinez

September 29, 2025

5  out of  5
rating by Heather Medina Martinez
"I’m switching to State Farm. So far a great rate and better service. Ask for Tyler when you call for your quote and get some great service!"
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Kelsey Killinger

September 26, 2025

5  out of  5
rating by Kelsey Killinger
"Tyler reached out to me to let me know there were new discounts in my area, and to see if I wanted him to send me new quotes for auto, home, RV, and classic car insurance. I said yes, with little faith that I'd be returning to State Farm. To my surprise, the quotes came back lower than what I was currently paying. Tyler took the time to go through each policy with me to ensure I had the coverage that I wanted. Working with Tyler is truly a pleasure with his easygoing and friendly personality. He also takes the time to make sure he answers questions to the best of his ability and is very informative. I know that my home, vehicles, and RV are in good hands and protected thanks to Tyler. Highly recommend."
We responded:
"This is an awesome review Kelsey and we appreciate your business back with State Farm. Thanks for trusting us with your auto, home and RV insurance - Ridge "
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Haleigh Melville

September 23, 2025

5  out of  5
rating by Haleigh Melville
"Frank called & ran through quotes with me. He answered all questions that I had, was very knowledgeable on the products he was offering & made me feel confident to switch from my last insurance provider. He also saved me $152 a month my my auto alone. Thanks, Frank!!"
We responded:
"Thanks for leaving Frank and my office such a great review. 152 a month in savings is a great amount of savings for your auto insurance . Welcome to State Farm - Ridge "
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Ashley Greenwell

September 18, 2025

5  out of  5
rating by Ashley Greenwell
"Frank is great at Statefarm! Excellent customer service and he got me some great discounts."
We responded:
"Frank does a great job at assisting customers with their auto insurance while finding all eligible coverage- discount options. Thanks for choosing our office for your insurance needs Ashley- Ridge "
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Darren Strickner

September 17, 2025

5  out of  5
rating by Darren Strickner
"I worked with the entire staff over there and I just have to say they are wonderful, easy to work with. I would refer anybody there in a heartbeat. In fact I'm in the car business so I do often. They have been open and up front with me at all times and helped me save money whenever they can answer all my questions and try to work with me through difficult times."
We responded:
"Such an awesome review Darren, we appreciate it very much! We are always happy to help any referral you send our way and we appreciate your business - Ridge "
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Trent Cramer

September 12, 2025

4  out of  5
rating by Trent Cramer
"One of the employees from this branch reached out and was able to offer me a quote at $60 under what I was paying currently. On top of that he was extremely kind well spoken and professional. Thank you Tyler!"
We responded:
"Hi Trent, thank you for the great review. We are celebrating the savings with you because 720 a year is nothing to bat an eye at. Thank you for trusting us with your insurance needs and we are glad that we would save you some 💸💵💵- Ridge "
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Val Hall

September 10, 2025

5  out of  5
rating by Val Hall
"Tyler was great during the whole process of getting new insurance. He made it so easy."
We responded:
"Thanks for the review Val! Insurance doesn’t have to be difficult and we strive to make the process as simple as we can make it. We appreciate your business and Tyler appreciates the kind review - Ridge "
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Lakshman Chowdary

September 10, 2025

5  out of  5
rating by Lakshman Chowdary
"Great service and reasonable prices. Highly recommend this agency"
We responded:
"Thanks for the awesome review! We appreciate your business - Ridge "
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Randall Harrington

August 28, 2025

5  out of  5
rating by Randall Harrington
"Mariah and Rachel were very helpful courteous and professional the entire time would definitely recommend the customer service is top notch"
We responded:
"Thank you for the review and we appreciate your business Randall- Ridge"
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satin abernathy

August 28, 2025

5  out of  5
rating by satin abernathy
"The agent from Ridge's office that reach out to me was Frank and My experience was amazing, I am super happy with my quote and look forward to State farm being my insurance agency!"
We responded:
"I really appreciate the review, we are glad that we could save you money and provide a great insurance quote. Welcome to State Farm - Ridge "
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Amy McCarty

August 28, 2025

5  out of  5
rating by Amy McCarty
"Tyler was great!! He was friendly,.patient and answer all my question with ease. Helped me through the process in very respectful way as well. You are lucky to have him on your team!!"
We responded:
"Tyler and I both really appreciate your review. He works really hard to help the customer and provide great quotes without over complicating it. We appreciate your business - Ridge"